Inbound Sales Executive

About the role

HOF Global is looking for an Inbound Sales Executive to handle incoming leads, qualify prospects, and guide them through our products and services. You will be the first point of contact for interested clients — responding promptly, understanding their needs, and moving qualified opportunities forward.

What you'll do

• Respond to inbound leads via phone, email, and chat in a timely, professional manner
• Qualify prospects and understand their requirements before routing or closing
• Present HOF Global services clearly and address client questions and objections
• Maintain accurate records of conversations, follow-ups, and pipeline status in CRM
• Coordinate with sales and operations teams to ensure smooth handoffs and client experience

What we're looking for

• Strong verbal and written communication skills in English
• Customer-focused mindset with the ability to build rapport quickly
• Comfortable handling multiple inbound enquiries and prioritising follow-ups
• Basic familiarity with CRM tools or willingness to learn
• Open to all experience levels — fresh graduates and career switchers welcome

Nice to have

• Prior telesales, customer support, or inbound sales experience
• Familiarity with B2B or service-based sales

What we offer